Job Description

Job Description

Bring your expertise to JPMorganChase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.  Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Model Delivery Program Manager in the Machine Learning Model Delivery as Services team, you will play a key role in implementing and supporting models that drive Consumer and Community Banking Risk. You’ll work closely with cross-functional teams to ensure models are delivered, validated, and maintained to the highest standards. Together, we’ll foster strong partnerships, clear communication, and a culture of continuous improvement. You will help us deliver innovative solutions, enhance operational excellence, and support our commitment to data-driven decision making.

Job Responsibilities

• Deliver model solutions in alignment with the Operating Framework.
• Escalate risks and issues during model implementation.
• Serve as the primary contact for issue identification and resolution.
• Contribute to integrated model implementation, data validation, and reporting.
• Communicate and execute the product roadmap to meet stakeholder needs.
• Partner with Risk Architecture and Technology teams to drive platform strategy.
• Collaborate with functional leaders to maintain consistent product management practices.
• Develop analytics to monitor performance, generate insights, and identify issues.
• Support the establishment of data validation frameworks for audits and controls.
• Promote consistent governance and delivery for standardized processes.

Required Qualifications, Capabilities, and Skills

• Hold a Bachelor’s or Master’s degree in Computer Science, Business Management, or a related field.
• Demonstrate at least 5 years of experience in business or technology architecture, product management, or related roles.
• Exhibit leadership in cross-functional team environments.
• Build and maintain strong relationships and influence across all organizational levels.
• Thrive in a fast-paced environment with multiple concurrent deadlines.
• Communicate effectively with both technical and non-technical audiences.
• Apply strong project management and problem-solving skills.
• Utilize Agile development methodologies in project delivery.
• Perform quantitative analysis, including modeling, strategy, or financial calculations.
• Demonstrate proficiency in programming languages such as Python, Scala, SAS, or SQL.
• Apply experience in model building, performance testing, and data management.

Preferred Qualifications, Capabilities, and Skills

• Possess experience with big data technologies such as Hadoop or Cloud platforms.
• Utilize data management tools and reporting or visualization solutions.
• Demonstrate advanced skills in predictive decision science or analytics.
• Apply experience in strategy analysis within financial services or risk management.
• Exhibit knowledge of regulatory requirements for model governance.
• Implement continuous improvement initiatives in product or process management.
• Collaborate on the development of innovative solutions for model delivery and support.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.

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